Services

Download

Sample books, product specifications, etc. can be viewed and downloaded in the download finder.

You can contact us by phone, email, or other means.

After-sale Service

We provide technical support for all after-sales service issues.

OEM Service Support

In addition to standard products (OBM), hardware architecture such as CPU, functional interface, LCD size, touch screen type, etc; Provide ODM/OEM services for software such as BIOS, firmware, drivers, etc. to meet customers' multiple industry and application needs

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Feasibility analysis of the plan
Electronic Design
Bios Develop
Industrial Process Design

Sales Support

Please tell us some specific questions. You can contact us by phone, email, or submit a consultation form, and we will proactively contact you

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After Sales Repair Service

We provide technical support for all after-sales service issues

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PanelMate FAQ

Are you a trading company or a manufacturer?

We are a professional manufacturer specializing in embedded industrial displays and tablets, embedded industrial control computers, handheld hanging stations, CNC control panels, PLCs, and more.
Where is your company?

Our company is located in Baoshan, Shanghai, with convenient transportation, close to Pudong and Hongqiao International Airport, making it convenient for customers to visit our factory.
What is the delivery time?

Basically, products with Panelmate labels take 7-10 working days, OEM products take approximately 5-6 weeks, or if the order quantity is large, it can be negotiated.
How long does it take to obtain the sample?

We strive to provide you with the required samples in the shortest possible time. Usually, we can provide you with prototype products within 2-3 weeks.
What is the payment term?

Sample orders: 100% in advance, bulk orders: 50% deposit in advance, balance approved by inspection or sight letter of credit before shipment.